Beeston Shenton Solicitors Ltd

“I was extremely disappointed with Beeston Shenton and, in particular, with the handling of my matter by director Eleanor Adams.

Over a lengthy period, I repeatedly raised the same important evidential and document issues in writing and supplied organised supporting material. In my experience, my instructions were not adequately followed and key documents were not reviewed or used as I reasonably expected. When I was eventually provided with a fuller set of records, I identified apparent material inconsistencies very quickly. This left me seriously concerned about why those matters had not been identified and addressed earlier by the professional team already holding the documents. Communication and file provision were also poor. I repeatedly requested important documents but received delayed, partial or unclear responses. I was told that technical problems were preventing the provision of a document bundle, but I did not consider the explanation satisfactory and no timely alternative arrangement was made. The firm then stopped acting before I considered the document handover complete, leaving me to obtain records and deal with urgent outstanding matters myself. Given Eleanor Adams’ senior position as a director, I expected a substantially better standard of document review, communication, accountability and client care. I have submitted a formal complaint. Based on my personal experience, I would not recommend Beeston Shenton.

• Professionalism
• Communication

“Thank you to Russell Dutton from Beeston Shenton Solicitors for providing a first class service.

Supported and solved a private matter within 24 hours. Felt at ease as soon as I entered the premises and reception team alsi very helpful. Definitely recommended and will definitely use again.

• Helpful
• Recommended

“Sophie prepared our wills.

She was very thorough, explained the process clearly and was very prompt in her response. An excellent service!

• Thorough
• Excellent service

“I recently had the pleasure of working with Veronica Duquesnay-Brown and the wonderful team at Beeston Shenton Solicitors Ltd during the purchase of…

our home, and I cannot express how grateful we are for their exceptional service.From the very beginning, Veronica was incredibly professional, attentive, and responsive. She guided us through each step of the process with clarity and patience, making what can often be a stressful experience feel seamless and manageable. Her expertise and knowledge of the legalities involved were evident, and she always took the time to address any questions or concerns we had, no matter how small. The entire team at Beeston Shenton Solicitors Ltd was equally impressive. Every interaction we had with them was marked by their friendly demeanour and willingness to help. They worked diligently to ensure that all aspects of our house purchase were handled smoothly and efficiently. It was clear that they genuinely cared. I highly recommend.

• Excellent service
• Professionalism
• Responsive
• Patient