Carlsons Solicitors Limited

“I instructed Carlsons Solicitors in Whetstone to represent me in a complex family law matter involving my daughter.

It was one of the most important legal matters of my life, which is why the level of service I received was so disappointing. My experience with Richard Higham and the firm did not meet my expectations. I expected proactive case management, clear strategic advice, prompt communication and specialist family law expertise. Instead, I often felt I was chasing updates and that my case was progressing far more slowly than it should have. I also raised concerns about the costs and the way my case was being handled. Unfortunately, I felt that once I began questioning these issues, the professional relationship deteriorated. That left me feeling unsupported at a time when I needed experienced legal representation. Since transferring my case to specialist family solicitors, the difference has been remarkable. Within a very short period they had already taken meaningful action, developed a clear strategy and demonstrated a level of responsiveness that I had not previously experienced. Looking back, I only wish I had instructed them from the beginning, as I genuinely believe my case would have been in a much stronger position. I would also encourage anyone considering this firm for family law to carefully research their experience in that area and compare them with other specialist firms before making a decision. Given the level of fees charged, I expected a premium service throughout. In my opinion, the overall client experience—including the offices and meeting facilities—felt underwhelming and did not reflect the level of service or value I was expecting. Ultimately, however, my disappointment was with the legal representation rather than the surroundings. This review reflects my personal experience. Based on that experience, I would not instruct this firm again for a complex family law matter and would recommend that prospective clients carefully compare firms before making such an important decision.

• Communication
• Knowledgeable
• Professionalism
• Recommended

“I’m very grateful for all the help and support I received from Emel Dag.

She was professional, responsive and clear, and made the whole process feel much less stressful. I really appreciated how well everything was explained and how supportive she was throughout.

• Professionalism
• Responsive
• Supportive

“Emel Dag helped us with the difficult matter of obtaining visas for our trip to China.

She was kind, courteous, patient and thorough. We would not hesitate to use her services again. Thank you Emel!

• Helpful
• Kindness
• Patient
• Thorough

“We are extremely grateful for the outstanding support we received with our family visa application.

It was a real pleasure working with you Emel and your care and dedication truly made a difference. We highly recommend your services and would gladly work with you again in the future.

• Supportive
• Recommended

“Meeting lawyer Emel was one of the best things that ever happened to me.

After many bad experiences with visas, she helped me and my family with every single application — always with care, patience, and professionalism. Thanks to her, I now have the right to apply for British citizenship, and my mother finally got her 5-year visa after two previous refusals. Emel is incredibly dedicated — even during her holidays, she always found time to help and never left a question unanswered. She made every process smooth and stress-free. I’m forever grateful and highly recommend her to anyone looking for someone truly trustworthy and kind.Thank you emel.

• Helpful
• Patient
• Professionalism
• Recommended