Clarkson Wright & Jakes Ltd

“**Exceptional support from the very first call** I have worked in service delivery and customer experience for the past six years, so I understand how important the first interaction with an organisation can be.

Julia Clifford was exactly the person I needed when I first called. This was the third firm I had contacted that day, at a time when I felt frightened and uncertain about what to do next. Julia responded with genuine empathy and listened before discussing costs. She provided clarity, reassurance and helpful initial guidance, and I immediately felt that I had finally reached the right people. Julia is the reason I chose to instruct the firm. From my own professional experience, I know how difficult it can be to find someone who represents an organisation so well and creates such a positive first impression. Her service was exceptional, and she gave me confidence in the firm from the very beginning. I would also like to thank my solicitor, Faye Shortall. Faye was professional, clear and supportive throughout the process. She explained my position carefully, challenged where necessary and worked hard to secure the best possible outcome for me. During an extremely stressful period, Faye made the situation feel more manageable and helped the process run as smoothly as possible. I always felt that she was firmly on my side and that my concerns were being taken seriously. I am incredibly grateful to both Julia and Faye for the empathy, professionalism and support they provided. I would highly recommend the firm.

• Helpful
• Supportive
• Professionalism
• Recommended

“Excellent service and communication from Megan Robinson, who was very kind and professional and went above and beyond to make sure my request to have a document notarised by Andrew, went smoothly.

I was made to feel like nothing was too much trouble, very pleased and wouldn’t hesitate to use them again. And hey- they actually have parking for their clients😁, very rare in London!

• Excellent service
• Communication
• Kindness
• Professionalism

“A huge thank you to Carly and Heidi and their team for all their help and guidance over the last few months in the sale of our late mother’s property.they were friendly, professional and incredibly prompt.

We had numerous questions all of which were answered clearly and immediately. The support they provided made us feel at ease throughout the entire process. We would highly recommend CWJ.

• Friendly
• Professionalism
• Supportive
• Recommended

“A huge thank you to Faye Shorthall solicitor who represented me recently.

Her professionalism, support & guidance were invaluable in relation to an employment matter. Having Faye represent me made the whole process so much easier! I would not hesitate using CWJ again Thank you!!!

• Professionalism
• Supportive

“Clarkson Wright and Jakes represented me last year for the sale of my property in Kent and I was so impressed with them that I requested their…

services again when I was ready to purchase my new home in Shropshire more recently. Leah Noyes and her support team were professional and thorough throughout the whole conveyancing process. They were quick to respond to my queries and they made sure that every detail was covered before advising exchange and completion on my purchase. I have no hesitation in recommending this firm. They were five star in their service.

• Supportive
• Professionalism
• Thorough