Knaggs & Co Solicitors

“Hi Helen Faith I wanted to take a moment to formally express my sincere thanks for the exceptional work you carried out in managing the sale of my…

house into both mine and my sons company From start to finish your clear guidance made what could of been a complex and stressful process feel controlled and managed I also appreciate your patience and support as the process unfolded particularly as in many ways this process opened something of a Pandora’s box on my side . Despite the additional layers of complexity this created you remained calm throughout and solution focussed at every stage Thank you for your hard work and dedication I wouldn’t hesitate to recommend your services to others Kind regards Mark Ferguson

• Patient
• Supportive
• Kindness

“I am currently in the process of purchasing a house and have been working with Steph at Richard J Knaggs.

From the moment I signed up through to the final stages of the process, I have been extremely impressed with the level of support provided to both myself and my partner. We genuinely could not have completed this process without her assistance. Initially, we had some concerns due to negative reviews; however, this experience reinforced the importance of forming one’s own opinion. Throughout the process, Steph’s communication has been exceptional. At no point did we feel that she was too busy to speak with us or respond to our queries, which made a potentially stressful experience far more manageable. I would also like to highlight the professionalism Steph demonstrated when my parents attended the Redcar office to complete their gifted deposit documentation and identification checks. This can be particularly challenging for older clients, yet Steph handled the process with patience, clarity, and reassurance, ensuring they felt comfortable and supported. They left the office feeling at ease and confident. I would like to extend my sincere thanks, on behalf of myself, my partner, and my parents, for the outstanding service provided.

• Supportive
• Communication
• Professionalism
• Patient

“I have worked with Stephanie Swales both professionally and as a client, and on both occasions she has been exceptional.

During what was a highly stressful property move for me, Stephanie was consistently supportive and available — providing updates on days off and responding to emails late into the evening when needed. She overcame challenges that I genuinely did not think were possible, and did so far more quickly than I expected. As a sales manager myself, I was particularly impressed by her efficiency, attention to detail, and problem-solving ability. Stephanie even went as far as correcting my buyer’s solicitor during the process to ensure everything progressed smoothly, which speaks volumes about her knowledge and commitment to her clients. From a professional perspective, she provides clear, regular communication, offering weekly — and often daily — updates when required to ensure clients remain informed and confident throughout the process. I cannot thank Stephanie enough for everything she has done. I would highly recommend her to anyone looking to purchase or sell a property.

• Professionalism
• Supportive
• Knowledgeable
• Communication