Mander Cruickshank Solicitors

“I went to this firm as they were friendly and local to myself.

They did an absolutely top job and made sure to keep me updated throughout. Despite the case being in a different council area, they arranged brilliant representation for myself and really went the extra mile to ensure that everything was dealt with in a timely fashion. They put the other solicitors involved in the case to shame in terms of their punctuality and ability to provide fast and informative responses all the while updating me at every step I could honestly not recommend Amy and Imogen highly enough. Brilliant service, would use in the future if ever required.

• Friendly

“Pretty awful experience all around.

I’m currently between employment so eligible for legal aid. I found out that I was ineligible for LA about six weeks before my trial because the solicitors ASSUMED I had a current income. I explained I did not and they assured me they’d get it sorted. My solicitor was busy during my initial pre-hearing, so sent a solicitor from a different company in his stead who didn’t know my situation at all. I didn’t find out that there was no legal aid in place until the day of my trial, even after several emails and phone calls to ensure it was done before and being constantly told it would get sorted. They told me they needed proof of unemployment to apply for LA, but told me this DAYS before the trial. Emails unanswered. Zero communication regarding the trial or the LA issues. Crucial evidence that wasn’t submitted. Honestly, I feel really let down by the system and Mander Cruickshanks in particular. There’ll be a complaint made to the legal ombudsman for sure, because the service was a complete shambles.

• Communication

“We have used Mander Cruickshank for a considerable number of years.

And the service is always first class would .

“I was appointed as one of the executors by a friend who used this firm of solicitors.

We were always kept 'in the loop' and were well treated by the various members of staff who dealt with us. The service we received through correspondence and in-person meetings was excellent.