Pitman Blackstock White Solicitors

“Utterly shocking!

I visited with my mother in November and I'm glad I did. Mr Pitman is the rudest, most uninterested man on the planet! Oh and his staff. It seems he employs similarly unprofessional people. Rude, sweary secretaries, gossiping behind your back. Incompetent receptionist, who doesn't know how to use the telephone!! She shouts around the office, looking for other staff members when she can't get them on the phone. Documents containing incorrect information and spelling errors on simple stuff. You go to a lawyer to help you with these things!!! The bill came through swiftly enough though. How they have remained in business is beyond comprehension! Stay away from this firm. If you want to retain your sanity and want things done properly, heed the reviews!

“Extremely rude and patronising solicitor.

After requesting a quote for our claim, we received a stern phone call from one of their solicitors goading us, saying we don't know how expensive it would be, that we would not be able to afford it, and we should save our time and go to small claims court, despite me repeatedly telling him our claim involves our lives being risked due to negligence, yet he would not listen. He then hung up when I told him his attitude was unpleasant. After that he was conveniently out of office and would not take more calls. Do not go with this company if you would like to be shown any ounce of respect!

“Dealt with PBW in a work capacity and it was utterly disappointing and frustrating from start to finish.

Eventually switched to a different firm and got things sorted in no time. Lydney deserves so much better.

“Rude and unprofessional.

My mum had her will lodged with this solicitors. After she died I called to obtain the will. Staff were rude and unhelpful and not one member of staff offered condolences. Calls were never returned and it has taken a couple of months to finally get the will. Mr Blackstock was particularly rude and unapologetic for the delays for something as simple as putting a will in an envelope and posting it. I have given one star as Google wouldn't allow me to post with zero stars.