Russell Worth Solicitors

“RUSSELL WEST SOLICITORS ARE A GREAT COMPANY.

THEY TOOK UP MY CASE KEPT ME INFORMED OF EVERYTHING THEY WAS DOING BY LETTER AND PHONE CALLS GREAT COMPANY .I WILL USE THESE AGAIN IF NEEDED ALL MY FAMILY AND FRIENDS HAVE THEIR PHONE NUMBER. KEEP UP THE GOOD WORK JENN

• Communication

“God only knows how these can be qualified solicitors completely clear cut claim the defendant comes up with some very obvious nonsense a bogus report…

of the walkway being fine just before the accident absolute lies which we even had a witness to prove wrong, then a pointless wasted year apparently to take pictures at different intervals of the trip hazard to see if it was rectified which it still had not been what was that for? still said they will not be going ahead with the claim, completely bizarre either complete incompetence or they are corrupt, apparently all that damage in the pictures occurred inbetween 7th of may and the 31st of may ludicrous so anyone can easily make up some crap claim they checked the area and this firm is defeated, id steer well clear of them if I where you my five year old would do better.

“The worst firm and abusive staff.

They have stalled my case for 2 years, I am of the firm belief that they are doing this on purpose and stand to benefit from stalling and misleading you. The solicitor misled me for 2 years, lying, gaslighting and ultimately telling me that my claim was worth much less than it was. They have no conscience and are out to get your money. Even the medical practitioner who is acting on thier behalf said he noticed certain burns and hair loss, but then refused to write that in the report. Upon contacting them, the doctor refused to have a conversation. Because he did not want to be confronted with liabilities and lies he had perpetuated. This is a very devious firm that is not on your side and continues to make bizarre accusations of not having you address, despite regularly sending mails to you. Basically making up any excuse to gaslight and manipulate to do their bidding, So far in 2 years they didn’t manage to get me a single doctors appointment for the psychological assessment for the harm caused. Despite being recommended by their own doctors to do so. They have acted in their own interest and refuse to work for you. It would appear that they are on the other parties side. I have phone recordings of the solicitor shouting and howling at me, and making belittling comments. Which I think needs to be made public. It is beyond the bounds of any reasonable decorum.

• Recommended

“I slipped and fell and really hurt my knees on the floor of a supermarket holding my 6 month old baby.

It took two years for me just to get an email saying my claim has stopped because “they had a good policy for people who slip”….. it was no win no fee. Don’t bother if that’s what you're planning to do

“After my complaints they decide to email me after years of not updating me and sending the same letter multiple times on a monthly basis.

Claim has probably failed because of their lack of care and time wasted. At this point I question their qualifications as a firm. You can really tell its a free service.