Simon privett
I sent an email to this firm on the 22/06/26 concerning a family issue. I never heard back from them, so phoned on the 14/07/26 and spoke to a lady who I informed of the email I sent. I was told to hold the line while she checked on my email. After about 5 minutes she came back to me and said that my case was out of there scope. Amazing 22 days waiting just to be told that. Customer service is inadequate

