Jo Shack
I dropped by Hansells on the off-chance that a solicitor could help me with a smallish task. I'd tried two other nearby firms of solicitors who couldn't help. On entering Hansells I was unbelievably fortunate that LW happened to be in reception. She most willingly gave her time immediately to the issue I had. With tea for me, entertainment for tiny grandson both cheerfully proffered by the friendly receptionist and my matter swiftly resolved by LW, it was the kind of experience that inspires faith in human nature and the profession. Thank you both so much.

