RYAN JONES
This practice acted on behalf of my buyer in a recent property sale. The property was vacant with no upward chain, and my buyer was a first time buyer with both a mortgage and deposit in place. When I purchased this property (approx 2 years ago), the process concluded within 14 days as it was an auction purchase. I used the same solicitor in both transactions (when I bought 2 years ago and when I sold more recently). The sale in which this practice were involved in took 15 weeks due to prolonged response times, absence, and a general lack of urgency for our matter. The process should have been concluded in a much shorter timescale, however, due to the involvement of this practice it was stretched way beyond where it should have been. Despite my solicitor and the estate agent constantly chasing responses, next steps, updates and enquiries to try and push the transaction along, the process still took almost 4 months. If you are a prospective client looking to use this outfit then I would seriously reconsider. The property buying/selling process is stressful enough without having to constantly chase conveyancers to do their job that they are being paid handsomely for.