Arek Stencel
I have never encountered such a toxic level of arrogance and unprofessionalism in the legal sector. I had a 9:00 AM appointment with Anna on 28/01; not only did she keep me waiting, but her conduct once the meeting began was nothing short of a disgrace to the profession. Prior to the meeting, I sent a comprehensive email so she could review the case—a standard, professional practice intended to ensure an efficient use of time. Anna’s response was staggering. She explicitly stated that she "does not read client emails before meetings because it’s a waste of her time," citing the possibility of "no-shows" as her excuse for being completely unprepared. When I pointed out that she could simply charge an upfront fee to ensure her time is protected rather than showing up ignorant of the case facts, she became openly hostile. She began laughing in my face with pure derision and contempt. Her exact words were that if I didn't like her lack of preparation, I could "end the meeting right now," delivered with a mocking sneer. This wasn't just poor service; it was vile, unprovoked rudeness and a total lack of basic human decency. To laugh in a client's face when they are seeking professional legal council is a gross violation of the standards expected of a UK solicitor. If you are looking for a firm that is prepared, ethical, and treats clients with even a shred of dignity, avoid Yemets Solicitors at all costs. This was an absolute circus of a consultation. Disgusting behavior.