Sandra Chandler
Although it turned out I had approached the wrong service, Lee responded to my enquiry within about 30 minutes and very quickly reassured me and helped clarify the whirlwind in my head. He helped me identify areas to consider that I hadn’t even thought of, helped me prioritise things and reassured me enormously. He could so very easily have just ended the call when it became clear I didn’t need them, but instead gave me the time I needed to make a plan, even returning a call later to clarify something. Am so very grateful to him for helping reduce my mountain to a molehill.

