Matt Carter
Absolutely diabolical service, we had a personal injury claim ongoing since 19th April 2022 that's 1465 days so far! We have had at least 12 case handlers (possibly more) during that time, we have been told that they're all interns and don't stay long. The last person who was supposed to get back in touch 4 months ago (who's been there 7 years and definitely isn't going anywhere) hasn't got back in touch, the only time we do get in touch with them after many calls, they pass the blame onto MLA - who have in turn advised us Ageas have all the necessary paperwork for the case to resolve and there shouldn't be any delays. I'm contacting the Legal Ombudsman as more than 4 years, this is beyond a joke. Avoid these chatlatans at all costs.