Amber Harper
I approached this firm at a time when I was extremely vulnerable and needed clear, transparent support. I am autistic, and I specifically chose this lawyer because she said she specialised in cases like mine and i had found her via the National Autistic Society Database of services. I paid £490 for an initial consultation on 29 October 2025. The meeting itself was helpful and I felt reasonably satisfied, although I did notice the rate was higher than what I had seen elsewhere. On 3 November at 15:33, after receiving the consultation summary and a fixed-fee quote for the divorce, I paid £1,602 for them to file the divorce on my behalf. However, at 15:45 I received the full terms and conditions, and in the small print I saw an hourly rate of £744. This is significantly higher than many senior lawyers in London, and I personally did not feel it was justified. It also made me question the clarity and transparency of the information I had been given up to that point. I immediately felt uncomfortable and asked for a refund. The lawyer called me the next day to discuss it, but I decided to firmly stick with my request. I had not signed the terms, and the payment was later refunded. I ended up filing my own divorce, which took less than an hour. Overall, my experience left me feeling that the process was not as transparent as I expected, especially given my needs and the trust I had placed in someone who claimed to specialise in supporting clients like me. I would recommend that anyone considering this firm carefully review all terms and ask very clear questions about fees before proceeding.