D
Di Crisp
starstarstarstarstar
a year agoGoogle1 of 5
In a word - disgusted. These solicitors were holding my mum’s original Will. I attended the office with a copy of the Will, ID etc. Rather than showing empathy and support only days after my mums passing Helen Brown flicked through the Will laughing at the contents! She made the process far more difficult than it needed to be. I had to chase them almost daily and the telephone manner of the receptionist was abrupt and rude - obviously a trait required to work at PBS. I lodged a formal complaint with no response to date. Next step Legal Ombudsman. Avoid this company.