Simply Yoga with Vanessa
Not even worth the one star! Absolutely do not use these lawyers! I went to see Hannah Bourke with regard to a Will. I was very disappointed with how I was treated and I felt blindsided and powerless as I had paid up front. My Will was very simple and was all listed for her - which I could’ve done on a website - but I went to a lawyer as I wanted some advice with regard to my husband‘s Will. I wanted to know if anything needed to be added into my Will. I then received an email saying I needed to pay an additional £250ph for the advice, but this hadn’t been mentioned before. I didn’t want to pay extra but I was anxious not to have a Will so I said go ahead. I then heard nothing and got fed up waiting so I informed Hannah to cancel it and refund me. But Hannah wanted to charge me the full fee! I was really worrying that I didn’t have a Will so I agreed to the full fee if Hannah sent me the draft that she said she had created. Hannah then informed me that she was unable to do that due to ‘compliance and liability risks’. I was offering to pay in full just for a draft so why wasn’t I entitled to what I’d paid for! To end this I suggested splitting the fee to which Hannah agreed but it wasn’t 50/50 at all as I was charged £424.68 (for nothing) and was reimbursed just £173.96 - my husband said I should officially complain as it had became a point of principal, but it isn’t worth fighting as it would cost me more money and I already had to pay out £450 for another lawyer to complete a Will. However, that lawyer was value for money as they advised me and completed my will without any stress! I wish I had seen Meadow Ryan’s reviews before as I wouldn’t have wasted my time or money!