M. Daouk
I recently instructed Thomson Webb & Corfield in connection with the purchase of a property and, overall, I have been pleased with the service I received. The onboarding process was straightforward. After expressing my intention to instruct the firm, a member of the team promptly contacted me. In my case, Phil Howe reached out and explained the process, the likely timeline, and the information that would be required. He was professional, polite, and particularly calm, which helped make the early stages of the transaction feel far less intimidating. One aspect of the firm’s service that I particularly appreciated was their willingness to answer questions. Purchasing a property is a significant financial commitment, and it is natural for buyers to have concerns. Whenever I raised questions, the team took the time to respond thoughtfully and explain matters in a way that was accessible without being patronising. They also the time to obtain all information possible to make their answers to my queries as informed as possible. My advice to prospective clients would be to do their homework and ask the questions that matter to them. Conveyancing is not a passive process. The more engaged you are, the more you will understand about the property you are purchasing and the legal issues that may affect it. In my experience, Alison Blackman went the extra mile to address genuine concerns and explain the reasoning behind her advice. I found this particularly valuable because I prefer understanding why decisions are being made rather than simply accepting recommendations at face value. Also being of a law background myself, my questions were not particularly straightforward, but the quality of advice did not wane. Alison Blackman and her team demonstrated a strong attention to detail throughout the process. While some delays were unavoidable, I was always kept updated as matters progressed and the firm was actively working towards completion.