Seun Owoniyi
I had a very disappointing experience with this firm. In my experience, the communication beforehand was unclear, as I was not informed on the phone that payment needed to be made in cash. During the visit, I found the interaction unprofessional and dismissive. At one point, we were told to ‘go waste someone else’s time’, which I found inappropriate. At the time of writing, our documents are still being retained. Based on this experience, I would not recommend this firm.” Dear Mr Doswell, As a solicitor, I believe integrity is paramount. You have stated that my account is inaccurate. Could you kindly specify which of the following points you consider to be inaccurate: 1. Did you ask us to “go waste someone else’s time”? 2. Did you state during our phone conversation that payment should be brought in cash? 3. Did you retain our documents, including one that had already been paid for? As you have said my account is inaccurate, please indicate which of the above points you dispute.