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Ben Stanley
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7 years agoGoogle1 of 2
Terrible customer service! After spending over 4 hours on the phone to discuss my accident the person taking details obviously wasn't listening and got 80% of the information wrong! After repeatedly telling them to call me after 6:15pm they call me everyday religiously at 10:10am when I am in work. When I answer a call between meetings I am told they will only keep me 2 minutes 7 minutes later I am still on hold?? And today I receive a letter telling me they have closed my claim due to not being able to speak to me even though I spoke to someone yesterday? More interested in quantity rather than quality! Looks like I will be finding a local family business to help me!