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Very poor experience — delays, weak preparation and unnecessary court pressure. I had an extremely poor experience with DWF Law LLP in relation to a consumer finance court dispute. In my opinion, their conduct showed a very disappointing level of professionalism for a large legal firm. The handling of the matter appeared slow, reactive and poorly organised. Applications and procedural steps were not dealt with in a timely or constructive way, which caused unnecessary delay, stress and additional pressure. Instead of trying to resolve the dispute fairly, their approach seemed focused on dragging the matter through court procedure and creating further obstacles. From my experience, the legal representatives involved appeared poorly prepared and unable to deal with the key facts properly. This gave the impression that the case had not been reviewed with the level of care expected from a professional legal firm. I also found the communication style unnecessarily defensive and unhelpful. Rather than addressing the real consumer issues, the approach felt procedural, dismissive and designed to put pressure on an individual consumer. Based on my experience, I would not recommend this firm to anyone involved in a serious consumer dispute. I expected proper legal professionalism, careful preparation and fair conduct. Instead, I experienced delay, poor case management and unnecessary escalation. Very disappointing service.