M M
I recently had the misfortune of ordering from Foot Locker, and the experience was such a disaster that I genuinely wonder whether this company is managed at all, or if the leadership simply specializes in incompetence. I ordered, one pair of shoes and received a completely different model in the wrong size. Not “slightly wrong.” Completely wrong. Apparently, Foot Locker just ships whatever they feel like and lets customers deal with the consequences later. And the return process? Absolute nightmare fuel. The company happily keeps your money hostage for up to two weeks while you waste your time fixing their mistakes. What a brilliant business model: send random products, create chaos, and enjoy an interest-free loan from angry customers. At this point, poor management is clearly not the issue anymore, the total lack of operational competence is built directly into the service itself. Customer support is useless, accountability doesn’t exist, and the entire online shopping experience feels like it was designed by people actively trying to sabotage retail. 0/10. Avoid Foot Locker unless you enjoy paying premium prices to participate in a logistical circus run by people who should never be anywhere near management. In the pic. there is not a pair of Nike P-6000 for sure !!!