Fiona Gillespie
I recently used Burgh Thorpe Solicitors for my house purchase and was extremely pleased with the service I received throughout the process, particularly from Emily and Lydi-Marie, who handled my matter. From start to finish, Emily and Lydi-Marie were professional, knowledgeable, and incredibly helpful. They were always happy to answer my questions, explain the process clearly, and provide reassurance whenever needed. Communication was excellent throughout, they were easy to contact, responsive, and kept me informed at every stage. Unlike some conveyancing experiences I've heard about, I rarely had to chase for updates, which made the whole process far less stressful. They were especially helpful when a dispute arose regarding damage that occurred on completion day. Their advice, support, and expertise helped me achieve a satisfactory resolution, and I felt confident throughout that my interests were being properly represented. As a first-time buyer, I also found Burgh Thorpe's online portal and systems excellent. The platform was straightforward, easy to use, and provided clear updates and information, making it easy to understand exactly where things stood throughout the transaction. The fees were also very competitive and compared favourably with other quotes I received. Overall, I felt I received excellent value for money and a high-quality service. I would have no hesitation in recommending Burgh Thorpe Solicitors, and in particular Emily and Lydi-Marie, to anyone looking for conveyancing services. Their professionalism, expertise, communication, and client-focused approach made what could have been a stressful experience feel smooth and well managed throughout.