JM
I moved my sale to Right Legal Solicitors midway through the transaction after a very frustrating experience with my previous firm, where communication and proactiveness were seriously lacking. Since switching, the difference has been night and day. Ash, who has been my main point of contact, has been an absolute breath of fresh air. Communication has been consistently clear, timely, and proactive — often going above and beyond, even responding outside of standard UK office hours to accommodate my timezone (I’m 9 hours ahead). What really stands out is the sense of ownership and momentum. Instead of having to chase updates, I’m kept informed, with actions anticipated rather than reacted to. That level of professionalism brings a lot of confidence and reduces the usual stress that comes with property transactions. While the sale is still ongoing, I felt it was important to recognise the excellent service so far. If this level of diligence and responsiveness continues through to completion, it will be a standout experience compared to what I’ve seen elsewhere. A genuinely positive experience to date — thank you, Ash and the team at Right Legal.