kapil gupta
I have been taking legal advice from Ruchir Shah since 2012, so this review comes from a fairly long experience rather than a single case. After taking his service once - I never needed to change my lawyer (thankfully!). Over the years, he helped me with visa renewals, ILR and eventually British naturalisation, including navigating a few situations that were not entirely straightforward. Since 2022, Ruchir and Ruchi have also helped members of my wider family, including Bulgarian and Ukrainian relatives, with different immigration and legal issues. What sets Citizen Law Solicitors apart for me is that you never feel you are being processed as just another file. They provide bespoke service. Ruchir and Ruchi take the trouble to understand the circumstances and find a way through them. They are also unusually accessible. I have known them to take calls and respond to clients at hours when most solicitors would quite reasonably have switched off. At the same time, they remain completely professional and will tell you plainly where you stand. Immigration matters can become stressful very quickly, particularly when something unexpected comes up. Ruchir has a reassuring way of dealing with those moments: calm, confident and focused on what can actually be done. If I were in a difficult legal situation and wanted someone who would properly fight my corner, regardless of how complicated the odds looked, I would have no hesitation going to them. Their fees have also always struck me as very reasonable for the amount of time and personal attention they put into a case, particularly compared with larger firms. I work in the legal field myself and have been involved in supporting litigation across more than a dozen countries, so I am perhaps more particular about lawyers than the average client. After more than a decade of dealing with Ruchir, and now Ruchi as well, I am very comfortable recommending Citizen Law Solicitors.