C L
Fundamentally dishonest and utterly incompetent. These were instructed by our insurer 19 May 2023. The matter is still not resolved. No updates provided, no explanation and rude staff who hang up on clients. I could write far more regarding their poor conduct. I cannot believe they’re allowed to continue operating. It’s a complete scandal and the Legal Ombudsman and/or the SRA should be taking action to shut them down as it seems my experience is far from unique.

