Laura Kenneally
Absolutely awful to deal with and had the worst experience. I was awarded money in my claim last year and yet every bit of attempt to receive communication in relation to this has been ignored by Lucy Hunter. The representation I was given was absolutely horrendous. No one from the actual firm came to London to represent me and instead sent a “legal advocate” who arrived late, knew absolutely nothing about my case and claim. She was grossly underprepared and it was humiliating that I almost had to represent myself at one point. The judge was irate that she didn’t even know the cases and statute that she was referring to. I complained to them and I was told that it would be investigated and yet when I have tried to get answers literally ghosted. I am disgusted. I was heavily pregnant going into court. This is my very first time in court and I was beyond anxious and stressed and I was actually on bed rest for a week after the court date because of the humiliation and stress I experienced. I would never in a million years recommend this solicitors to anyone. They are rubbish and I feel completely validated in saying this as I was treated appallingly. They have so much to answer to