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Busbys Solicitors

location_onTotnesActive
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3.2 (17 reviews)

Busbys Solicitors provides legal services to individuals and businesses in Totnes and the surrounding area, including commercial / corporate work for non-listed companies and other, wills, trusts and tax planning and planning.

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About Busbys Solicitors

About our firm

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Meet the team

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What we can help with

Expertise for the matters that matter to you.

Explore Busbys Solicitors’s areas of expertise, with examples of the types of matters each area commonly covers.

Corporate

Legal advice for companies on structure, transactions and governance.

  • arrow_forwardCompany formation
  • arrow_forwardBuying and selling businesses
  • arrow_forwardShareholder agreements
  • arrow_forwardCorporate governance
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Wills & Trusts

Help with planning how assets are managed and passed on.

  • arrow_forwardMaking or updating a will
  • arrow_forwardTrusts
  • arrow_forwardLasting powers of attorney
  • arrow_forwardEstate planning
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Planning

Advice on planning permission and how land and buildings can be used or developed.

  • arrow_forwardPlanning applications
  • arrow_forwardPlanning appeals
  • arrow_forwardEnforcement notices
  • arrow_forwardChange of use
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Probate

Help with administering an estate and dealing with the legal process after someone dies.

  • arrow_forwardApplying for probate
  • arrow_forwardEstate administration
  • arrow_forwardIntestacy
  • arrow_forwardExecutor responsibilities
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Property Disputes

Advice where disagreements arise over property, land, ownership or occupation.

  • arrow_forwardBoundary disputes
  • arrow_forwardCo-ownership disputes
  • arrow_forwardLandlord and tenant disputes
  • arrow_forwardTrespass and adverse possession
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Offices

Totnes office

Office 1 of 4

Busbys Solicitors

Cottage Office 1b, Follaton House, Plymouth Road, Totnes, TQ9 5NE

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Client reviews

What clients are saying.

Google
3.2
starstarstarstarstar
·17 reviews

Verified Solicitors

Jem Gill

starstarstarstarstar
Googlea year ago

Disappointing Experience – Would Not Recommend Our experience with Busbys solicitors was unfortunately very disappointing.

What should have been a relatively straightforward process regarding probate was prolonged unnecessarily, due in large part to avoidable delays and a consistent lack of clear communication. The final fees were significantly higher than expected. We were especially surprised to be charged an extortionate amount for a simple signature, as the solicitor Josh was an executor — a straightforward request that came with no clear justification for the cost. It’s worth noting that under its previous ownership, Busbys Solicitors provided an excellent, personal service. Sadly, our recent experience suggests a decline in both quality and client care under the new management. It’s disappointing to see a once-reliable firm fall short in this way.

  • Reliable

Matthew Miller

starstarstarstarstar
Google3 years ago

What a transformation, under new leadership Josh, Jo and the whole team, have been absolutely superb and having successfully acted on a number of transactions for us recently I can only say well done!

Moving is for many a stressful process primarily often to a lack of communication and action, my experience with Busbys of late has been that they have been exceptionally attentive and efficient and dealt with everything on a highly personal and professional level. Keep up the great work and looking forward to working with you more, in the near future. Matthew Miller, Miller Town & Country Estate Agents.

  • Efficient
  • Professionalism

Ian Flynn

starstarstarstarstar
Google3 years ago

SHOCKINGLY AWFUL SERVICE Very poor, almost non-existent communication skills , no personal contact - all done with email, with every request for information returned with out of office reply.

Not at all proactive- only reactive to requests for progress updates,, which are also slow in response. The document portal is shambolic Jo Ponsford is arrogant, full of self importance, unresponsive and works to own agenda as in our case with conveyancing made unnecessary enquiries and additions without any consultation with their client causing considerable delays in progress and massive frustrations with other solicitors and agent. It is impossible to elevate any issues to senior management as both new business owner/directors are in denial of their behaviour. This business will not survive without recognition of their serious failings in customer service.

  • Communication

Alan Bullock

starstarstarstarstar
Google3 years ago

not impressed at all.

10 weeks in and have still received no news at all on my purchase even after visiting offices 4 times to chase update. if i lose my property due to their delays i will not be a happy person. i would NOT recommend using them.

Ian Aldenton

starstarstarstarstar
Google4 years ago

Very disappointed with the service received.

Lost a property sale due to slow and unresponsive staff, always either on holiday or sick leave, then confusion over who is doing what. I am surprised anything ever gets done, and yet we used this firm for years when it used to be fast, with great communication and excellent staff. Shame.

  • Communication
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