Doyle Clayton Solicitors (practising Style for Doyle Clayton Solicitors Limited)

“I approached Doyle Clayton for legal help and was charged £400 just for an initial assessment, only to be told they couldn’t take on my case.

I feel this was unfair and unreasonable — especially since the fee didn’t result in any actual legal support or action. I explained my financial difficulties to their accounts department, particularly to a person named Jason, but my concerns were dismissed. Instead, I received what felt like threatening email, including warnings about debt recovery and late fees. While this might be standard procedure for the company, receiving such messages when you're already struggling financially is incredibly disheartening. I would have expected more empathy and flexibility, especially from a legal firm.

• Supportive

“We've been using Doyle Clayton since we started our business 2 years ago, it's been a couple of years now and the service we've received has honestly been brilliant.

They're always available to help and respond quickly. Regarding fees they've always been fair and reasonable as well as being very open and upfront about what any costs would be before proceeding. I could not recommend them more highly! Thank you in particular to Declan for all your help to date!