HMD Legal

“My experience with this solicitor’s firm was extremely disappointing, and I would not recommend them based on my personal experience.

I found the service to be very unprofessional. In my experience, Dimitar was rude and unprofessional in his dealings with me, and I was given information that I believe was incorrect, which caused me significant concern and could have had serious consequences for my case. I also found it very difficult to speak to Mr Osman to raise my concerns about the conduct of staff. Despite repeated attempts to make a complaint, I was unable to get hold of him or receive a satisfactory response. Another issue was the fees. I believe I was charged more than what had originally been agreed, and it appeared that additional charges were being added without a clear explanation. I intend to take this matter further if it cannot be resolved. I was also unhappy with the preparation of my court documents. Important information that I had provided was omitted from my statement, and the statement was submitted after the court deadline. In my view, this demonstrated a lack of care, attention to detail, and professionalism. Overall, my experience with this firm was extremely poor. Based on what happened in my case, I would not use their services again or recommend them to anyone. My experience has led me to question the positive reviews I had previously seen, as they did not reflect the service I personally received.

• Professionalism

“Newman Law handled the sale of my property and the process was seamless and stress free.

Sultan managed the minutiae of the sale for me and I found him excellent. He sent documents and requests for information promptly and appeared to act in my best interests all the time. Any query I sent (mostly via e-mail) was responded to that same day if not within an hour. I did not need to call Sultan as I was kept up to date on progress via mail, but he did call me on a number of occasions to ensure I was happy with certain aspects of the sale. I have retained Newman Law to act on my behalf on my next purchase and so far the service has been excellent and exactly what I expected. Thanks Newman Law (especially Sultan)