Pinkney Grunwells Lawyers LLP

“Me and my partner had a very disappointing experience with Pinkney Grunwells Solicitors, specifically working with Peter Noble and Nicki Boyes over the course of nearly two years.

Throughout the entire process, communication was consistently poor and lacked clarity. We often felt overwhelmed and uncertain about what was happening in our case. When we tried to seek clarity or updates, it frequently felt as though we were pestering them, and at times there was a sense that our contact was an inconvenience rather than part of their role in supporting us. On multiple occasions, we were encouraged to pursue actions in a dispute with our neighbour that did not seem appropriate or in our best interests. Rather than feeling supported, it felt like we were having to challenge our own solicitors’ advice, and in many cases, our own reasoning seemed more aligned with our situation. The service did not feel client-focused. At several points, we genuinely questioned whether our best interests were being considered at all. When the case reached court, matters became even more concerning. The incorrect bundle was sent, and there were numerous avoidable errors that reflected a lack of care and organisation. We were also given information that was later contradicted, which further eroded our confidence in the firm. Despite ultimately winning in court, the way the case was handled resulted in us losing money, which was incredibly frustrating. Overall, I would not recommend Pinkney Grunwells Solicitors to anyone looking for clear, reliable advice, strong communication, and representation that truly feels like it is on your side. Our experience was deeply disappointing.

• Communication
• Reliable

“I cant thank Pinkney Grunwells Enough they were absolutley brillaint from the first phone call, to the time i got my keys to my flat .

Patient . empathic and above all massively efficient. Ria deserves a special thank you for explaininly to the process in great clarity and kindness. The purchase of a property is a daunting process , however with in the capable hands Of Pinkneys it was less daunting that in needed to be. There were a few panic moments and hold ups that they dealt with excellently . Thank you so much to all the team . I would never use another solicitors but theres from now on

• Patient
• Efficient
• Kindness

“We used Pinkney Grunwells for our wills and also advice on applying for some legal applications.

I had used them before a few years ago and was impressed with the service that they provide hence our return to them with other matters. Rebecca Crosier in particular was really helpful in ensuring our wills were relevant and future proofed . We recommend them wholeheartedly.

• Helpful
• Recommended