PPI Claims
PPI Claims: What You Need to Know
The deadline for most complaints about mis-sold payment protection insurance has passed. Read where PPI claims stand now before paying anyone to pursue one in England and Wales.
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Overview
What this area covers
Payment protection insurance (PPI) was sold alongside loans, credit cards and mortgages to cover repayments in case of illness or unemployment. Much of it was mis-sold, leading to one of the largest consumer redress schemes in UK history.
The FCA set a deadline of 29 August 2019 for most PPI complaints to be made to firms. After that date, most new complaints are no longer accepted, so the scope for new PPI claims is now very limited.
Common situations
When you may need a PPI claims solicitor
- You complained before the deadline and believe the outcome was wrong.
- You have been contacted about a PPI claim and want independent advice on whether it is genuine.
The solicitor’s role
How a PPI claims solicitor can help
A solicitor can review your situation and tell you plainly if no viable claim remains. In the limited cases where a court claim may exist, they can advise on its prospects and risks.
Costs
What does a PPI claims solicitor cost?
Be cautious of anyone charging upfront fees for PPI claims. Ask for a clear written explanation of costs and what happens if the claim fails.
Getting ready
What to prepare before contacting a solicitor
- Credit agreements and statements
- Any PPI complaint and response letters
Choosing a solicitor
Choosing a solicitor
Choose a regulated firm that will assess whether a claim is realistic before charging you.
Every firm listed on Verified Solicitors is regulated by the Solicitors Regulation Authority. You can compare firms’ profiles, locations and reviews before getting in touch.
Find PPI claims solicitors
Search Verified Solicitors for SRA-regulated firms that handle PPI claims matters, then compare their profiles.
- Verified solicitors
- Regulated firms
- Free to use
A common question
Can I still make a PPI complaint?
For most people, no. The FCA complaint deadline passed on 29 August 2019. Limited exceptions and court routes exist, so take independent advice if you think one applies.
Related legal services
The information on this page is general information, not legal advice. The law and procedures can change and how they apply will depend on your circumstances.